In July, 2020 RFM team members take part in specialized international training “Effective Facilities Management Professional” conducted by Institute of Workplace and Facilities Management (www.iwfm.org.uk ).

The course presented such global trends as:

“Managing FM Teams Across Borders” The training course explores the growing trend for organisations to manage, and procure facilities management at a continental or global level. It is examines the challenges of managing FM teams across borders, look at different models for doing so and then provide a step-by-step guide to managing a global FM team.

Object management as an asset

Top trends in facilities management and FM reporting. How society, demographics and technology are changing the world of FM.

Quality management and relationships with process participants (customers, suppliers, personnel)

FM systems и Key Performance Indicators.

The course participants learned about the following subjects and gained a clear understanding of the following questions from the lecturer Julian Burton, BIFM Excellence Awards Chairman and BIFM International SpecialInterestGroup:

The role of a senior facilities professional: Responsibilities when developing strategy, setting service requirements, procuring goods and services, and managing stakeholders and risk

Technique: How to manage facilities operations at a senior level, including management systems, performance, finance and resource, and how to motivate staff to deliver

Sustainability: Ways of maintaining effective facilities operations, including key performance indicators (KPIs), continuous improvement, problem solving, prevention measures and corrective actions

Change: Project and change management techniques

On behalf of the entire RPM team, we wish everyone who has time to work and learn continuous professional growth and the successful implementation of the knowledge gained at the work place.